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Frequently Asked Questions
What is the return policy?
We offer a 14-day return policy from the date you receive your order. The product must be unused and in its original packaging.
Are some purchases non-returnable?
For hygiene and safety reasons, the right of withdrawal unfortunately does not apply to products where the seal has been broken.
When will I receive my order?
Normal delivery time is 2–8 business days. Once your package has been dispatched, you will receive a confirmation email with a tracking link.
Where are your products manufactured?
We carefully select our partners and work with leading manufacturers in the beauty industry who meet high quality and sustainability requirements.
How much is shipping?
We offer standard shipping for SEK 65 (free for purchases over SEK 350) with a delivery time of 3–5 business days. We also offer express shipping for SEK 99 if you want your order delivered faster, within 1–2 business days.